Legal
Privacy Policy
This policy explains how Peregrine Consultancy & Business Solutions (“Peregrine”, “we”, “us”) handles personal information. We are the controller of the personal information described below.
Contact for privacy matters: info@peregrineconsultancy.org
What this policy covers
This policy covers personal information we collect through this website, through our enquiry forms, by email, telephone and WhatsApp, and in the course of providing our services.
Information we collect
- When you make an enquiry
- Name, email address, telephone or WhatsApp number, nationality, current city, the destination or service you are asking about, and anything you choose to write in the message field. For business enquiries, also company name, business objective and intended activity.
- When you become a client
- The information necessary to provide the service you have engaged us for. Depending on the service this may include identity documents, immigration history, educational and employment records, family details, financial evidence and corporate documentation.
- When you use this website
- Technical information such as IP address, browser type, device type, pages visited and referral source, collected through cookies and similar technologies. See our Cookie Policy.
We do not ask for documents at enquiry stage. Please do not send identity documents, bank statements, medical records or certificates through the website form, ordinary email or WhatsApp. If we work together, we will provide a secure method.
Sensitive information
Some of the information required for immigration applications is sensitive, including medical information, biometric identifiers or information about family circumstances. We collect it only where it is necessary for the service you have engaged us to provide, we handle it with additional care, and we obtain your explicit consent where required.
Why we use your information
- Responding to your enquiry
- Your consent, given when you submit the form
- Providing the services you engage us for
- Performance of our agreement with you
- Preparing and submitting applications on your instructions
- Performance of our agreement with you
- Communicating with you about your matter
- Performance of our agreement with you
- Meeting our legal, regulatory and record-keeping obligations
- Legal obligation
- Improving our website and services
- Our legitimate interest, or your consent where required
- Sending you updates, if you have opted in
- Your consent, which you may withdraw at any time
Purpose and Basis
Who we share your information with
We share personal information only where it is necessary, and only with:
- Government authorities and visa application centres, where this is part of the service you have engaged us for
- Regulated professionals, where your matter requires a licensed immigration adviser, lawyer, tax adviser or other qualified professional, and only with your knowledge
- Service providers who support our operations, such as secure document storage, IT and communications providers, under contractual confidentiality obligations
- Where required by law, or to establish, exercise or defend legal claims
We do not sell your personal information. We do not share it with advertisers.
International transfers
Immigration applications by their nature involve sending information to authorities in other countries. Where we transfer your information outside Saudi Arabia, we do so only where necessary for the service and subject to the requirements of the applicable data protection framework.
How long we keep your information
We keep personal information only for as long as necessary for the purpose it was collected for, and for any period required by law or by our professional obligations.
How we protect your information
- Client documents are handled through a secure, access-controlled process, not through ordinary email or public messaging
- Access is limited to the people who need it for your matter
- Our website uses encrypted connections
- We keep records of who has accessed client files
Your rights
Subject to the applicable law, you have the right to:
- Be informed about how your information is used
- Access the personal information we hold about you
- Have inaccurate information corrected
- Request deletion of your information, where we are not required to keep it
- Withdraw consent, where we rely on it
- Object to certain processing
- Complain to the competent supervisory authority
To exercise any of these rights, contact us at info@peregrineconsultancy.org.
Marketing
We send updates only to people who have opted in. Consent to marketing is always separate from consent to contact you about your enquiry, and is never a condition of receiving our services. You can unsubscribe at any time.
Children
Our services are not directed at children. We collect information about children only where they are included as dependants in an application, and only from the parent or guardian instructing us.
Changes to this policy
We may update this policy. The date at the foot of this page shows when it was last changed. Where a change is significant, we will tell affected clients directly.
Contact and complaints
Privacy enquiries: info@peregrineconsultancy.org. If you are not satisfied with our response, you may complain to the competent supervisory authority in Saudi Arabia.